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  • PRB: Cannot open search results using Microsoft Excel when SSL is enabled

    This article applies to: Imanami WebDir 4.0    Symptom When SSL is enabled and you attempt to export search results using the Excel link in WebDir the following error messages will appear when you click on the ''Open'' or ''Save'' button:Open button: Could not ...
    Posted to Knowledgebase (Forum) by Robin Soto on November 6, 2007
  • Info: Disabling Accounts without Logon

      This is pretty easy to do by creating a job that pulls from AD to AD.  The hard part is calculating the date.This article goes into some details regarding how to calculate the date:http://www.microsoft.com/technet/scriptcenter/topics/win2003/lastlogon.mspxIf you use DTM you will have to modify the the source query to reflect the ...
    Posted to Knowledgebase (Forum) by Robin Soto on October 26, 2007
  • Info: Global Script Editor

    The Global Script Editor (GSE) in DTM provides an extension mechanism.  It allows you to interface with DTM and take actions when events occur.  Some examples of what has been done using the GSE: Email notification to a manager when a new user is created. Email notification when an attribute is changed. Assigning a value to one ...
    Posted to Knowledgebase (Forum) by Robin Soto on October 26, 2007
  • INFO: DTM Scripting

    DTM scripts are written in Visual Basic.Net.  A given script is run after having established a current source row (“object”).  The goal of the script is to determine a single value – the “result” value – and assign that value to the keyword DTM.Result.  For different types of scripts, the script result represents different ...
    Posted to Knowledgebase (Forum) by Robin Soto on October 26, 2007
  • ERR: Requested registry access is not allowed. Access is Denied.

    This article applies to:   SmartDL 4.0    Symptom The SmartDL Event Viewer will display the error below for groups that failed during the updated.  Requested registry access is not allowed.  Access is Denied.   Cause SmartDL creates its own custom event log the first time a ...
    Posted to Knowledgebase (Forum) by Robin Soto on October 23, 2007
  • INFO: PruneHistory.vbs V1.0.2 Script for keeping your log files clean

    <<THIS SCRIPT IS UNSUPPORTED>>  The attached script is used to prune the job run history from DTM.  DTM generates log files every time a job is processed.  When the DTM console launches it processes these files which can take time if you have a lot of history.  The attached script can be used to prune the history ...
    Posted to Knowledgebase (Forum) by Robin Soto on October 9, 2007
  • ERR: Undefined function ‘SUBSTRING’ in expression.

    This article applies to:   SmartDL 4.0    Symptom If you try to parse the value in an imported file by using the SUBSTRING(ColumnName, start_number, num_chars) command for a column, you will received the following error message when the query is executed: Undefined function 'SUBSTRING' in ...
    Posted to Knowledgebase (Forum) by Robin Soto on October 5, 2007
  • ERR: Invalid character in the given encoding. Line 7, position 15 is displayed when logging into WebDir

    This article applies to: WebDir 4.0 Symptom When you attempt to change a field name to include a foreign character in the web client (for example: Department to Départment), you will receive the error message above when logging into WebDir.  The error is caused by the strings.xml file being saved in ANSI Encoding ...
    Posted to Knowledgebase (Forum) by Robin Soto on September 20, 2007
  • How to configure WebDir in a one-way forest trust environment

    Environment Scenario: This scenario is focused on a multi-forest environment with one-way trust.  With the canadian.com forest trusting the american.com forest and the american.com forest does not trust the canadian.com forest.  All user accounts and access rights are located in the american.com forest.  Only Exchange mailbox ...
    Posted to Knowledgebase (Forum) by Robin Soto on September 19, 2007
  • ERR: InstallShield Error Message Appears during installation of SmartDL

    This article applies to: SmartDL 4.0   Symptom When you click on the Imanami SmartDL executable to begin the installation process, you may receive the following error messages: 1603: Error installing windows installer engine.  A file which needs to be replaced may be held in use.  Close all ...
    Posted to Knowledgebase (Forum) by Robin Soto on July 31, 2007
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