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Workflow

Last post 11-16-2006, 2:53 PM by Robert Haaverson. 3 replies.
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  •  11-15-2006, 10:32 AM 21

    Workflow

    Hello -

    I'm new to WebDir, and having some trouble configuring a Workflow that will allow users to change their job titles, but alert managers to the change. I created a very specific rule for testing, checked the box that was supposed to alert managers instead of the default e-mail address, and made a change - and the e-mail was sent to the default e-mail address. In fact, all changes began generating alerts at that point, regardless of whether the change had anything to do with the workflow rule, so I deleted the rule and started poring over the documentation again.

    So what am I missing?

    Thanks,

    Fred Loucks-Schultz

    Denver Museum of Nature & Science

  •  11-15-2006, 10:59 AM 22 in reply to 21

    Re: Workflow

    You are on the right track.  Do you have an address in the TO field on the Notification tab?  If so, clear it. 
  •  11-16-2006, 2:19 PM 23 in reply to 22

    Re: Workflow

    Ah, okay - testing again with the TO field clear. So far, so good.

    So the Notification tab is used specifically for this sort of function and does not need a default address for alerts, etc.?

  •  11-16-2006, 2:53 PM 24 in reply to 23

    Re: Workflow

    That is correct.  If you specify a TO address, WebDIr will send a notifiaction about every single change that occurs which is annoying if you don't want it :)
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