This article applies to:

o    WebDir 4.0

Symptom

When adding a manager to My properties > Organization Tab by clicking on the Manager button.

Cause

Removal of the “Recipients” search form template in the design node.

Workaround

·         Write “Recipients” search form on design.xml.   <category id="660B769D195A40CCA35C35AA63C73209" name="WEB_General" access="0" visibility="0" objecttype="searchform.Recipients"> <fiel<fields>   <fiel<field name="X.container" displayname="WEB_Search" alt="WEB_Type_Changes" required="False" access="299" visibility="9999" type="Text" /> <fiel<field name="displayName" displayname="WEB_Display_name_Lower" alt="WEB_Type_Changes" required="False" access="299" visibility="9999" type="Text" />   <</fields>   <</category> - <   <  Additional Information ·         Ensure Service account name should always be without \slash, space or dash on Admin Interface by going to WebDir system Manager > Security tab > Default windows account Domain to ABC instead ABC\administrator ·         Check Permissions of the Service Account. ·         Check if the service account a member of the domain administrators group or have you limited the permissions using the ADUC (Active Directory Users & Computers) delegation wizard.  ·         On webdir system manager >  click on Directory tab to check if the delegated permissions to the service account are accurately pointed.