Imanami Community

Hello

 When we create a  new exchange account (UserMBE) , the mail box is created but the mDBUseDefaults field (if checked the mailbox use the quotas policy defined for the database ) is not set to "TRUE" as it should be, by default (this field is set to "TRUE" if  an account with mail box is created with microsoft user and computer inetrface).

 Fred

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fred GUILY
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CA-Synergie Paris

Hi Fred,

What version of Exchange are you using?  In Exchange 2003, the RUS is responsible for setting this attribute.

 --Robert

Exchange 2003 Sp1

The RUS is working correctly when we create a mailbox account with "user and computer GUI" or also with a VB script. This happen only using WEBDIR

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fred GUILY
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CA-Synergie Paris

any news ? thanks

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fred GUILY
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CA-Synergie Paris

Hello fredguily,

 You are correct. WebDir is not setting the mDBUseDefaults value when a mailbox is created, which is not the expected behavior. I have reported this issue to our engineering team to resolve in a future release of the product (WebDir 5.0).  As a work around, it is possible to set the value after the mailbox is created by checking the "Use default storage quota" checkbox under the Limits tab for the newly created mailbox.

Thanks for your answer, I know the work around you talk about, but ask this to our user account creation team to "Use default storage quota" is really a source of errors (to see some mailbox with no quotas limit is really an issue )...

if it's an unexpected behavior, why not correct it in a fix or patch ? Webdir 5.0 seems to be postponed often, end of 2007, then mid 2008 (how many time have I heard the "to be resolved in the next release of WebDir" sentence as an answer to my requests ...). So we have to work with an incomplete webdir

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fred GUILY
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CA-Synergie Paris

Hello fredguily,

I understand your concern about the WebDir 5.0 release and will voice them with our engineering team.  However, if you would like to request a resolution to this issue in a patch release, please contact your Imanami Account Manager by calling 925-371-3000 option 1 or send an email to sales@imanami.com with your request. 

Robin

 We don't want to pay for a "private" patch, We already afford a support to Imanami wich should include fix like this, am I wrong ?

 Fred

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fred GUILY
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CA-Synergie Paris

Hello fredguily,

 Sorry for the misunderstanding.  I don't believe that I mentioned payment for a patch in my previous post.  To address your concerns, please contact your Imanami Account Manager by calling 925-371-3000 option 1 or send an email to sales@imanami.com.

Thank you for your cooperation in this matter.

thanks

I've just send an email as you told me. So wait and see

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fred GUILY
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CA-Synergie Paris