Imanami Community

Hello all,

I'm getting a fatal error when putting in my license number. It happens right after I paste it. I have tried reinstalling, uninstalling and reinstalling, rebooting.

The server is a 64-bit virtual server. .NET is running 64-bit, WebDir's running 32-bit. I'm not sure if that will cause problems.

Here is the error log (which I did send to support@imanami.com, but haven't got a response as of yet):

 

Case Title: WDSYSMGR 4.0.1250.0: Imanami.Foundation.Licensing+License::getKey

Case Details: Message: Unable to load DLL 'Imanami.Licensing.Library.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
Exception type: System.DllNotFoundException
Source: Imanami.Foundation
Version: 2.1.4.0
Originating Method: Void getKey(Char[], Char[])
Originating Class: Imanami.Foundation.Licensing+License
Stack trace:    at Imanami.Foundation.Licensing.License.getKey(Char[] serialKey, Char[] key)
   at Imanami.Foundation.Licensing.License..ctor(String str)
   at Imanami.WebDir.SystemManager.IsLicenseValid(String number, String key)
   at WDSYSMGR.WizardForm.ValidateLicense()
   at System.Windows.Forms.Control.OnTextChanged(EventArgs e)
   at System.Windows.Forms.TextBoxBase.WmReflectCommand(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Time: 08/10/2007 08:58:26
OS: Microsoft Windows NT 5.2.3790 Service Pack 1

This is a known issue.  The licensing dll doesn't support 64-bit OS, therefore WebDir 4.0 doesn't support 64-bit.  You can run on another 32-bit OS running on another machine or create a 32-bit VM on the 64-bit machine (using Virtual Server).  WebDir 5.0 will support 64-bit operating systems.

WebDir 4.0 does support 64-bit machines provided they are running a 32-bit OS.

--Robert
 

Any idea how far off 5.0 is?

Is there no workaround at the moment? 

The only workaround at the moment is to install on a 32-bit VM or another machine that is running 32-bit Windows.  5.0 is early Q12008.