Imanami Community

Hello we recently started getting this error with webdir when performing a search:

 Error: System.NullReferenceException: Object reference not set to an instance of an object. at Imanami.DirectoryServices.Server.getSite() at Imanami.WebDir.Engine.Find(String criteria, IdalObjectClass idalObjectClass, String container, String category) at Imanami.WebDir.WebClient.TemplateSearchControlBase.ProcessSearch() 

we also started getting this one when a user trys to save updates to there profile:

Error calling CurrentObject.CommitChanges()
Error: Imanami.WebDir.IdalConnectionException: Error in the application. at Imanami.WebDir.Globals.get_LDAPInitialContext() at Imanami.WebDir.DirectoryItem.CommitChangesEx() at Imanami.WebDir.DirectoryItem.CommitChanges() at Imanami.WebDir.WebClient.saveobj.Page_Load(Object sender, EventArgs e)

Is anybody able to help me figure out why these errors are occuring?

we are using version 4 of webdir. 

also can webdir be installed on a 64 bit OS?
 

Hi,

Is it possbile the permissions for the System Account have changed?  WebDir 3.0 may work in a 64-bit environment but has not been tested.  The error messages you mention look like they were generated from WebDir 4.0, and WebDir 4.0 will not work on a 64-bit system (the calls to the licensing libraries will fail).  We will have support for 64-bit systems in WebDir 5.0 later this year.

 

--Robert

Hello

 I wouldn't have thought so.Our webdir version is 4 and the system we are currently experiencing the trouble on is a 32bit OS, the reason i mention 64 bit is because our new domain controller is running a 64bit OS.

 
Sticking to the 32 bit Server problems, after a reboot now I cant login I'm getting:

A fatal log on error has occured. WebDir cannot continue.

Error: [0] in page [default.asp::oWDEngine.Logon]
Source: Imanami.WebDir
Description: License has expired or is invalid.
 

Not sure why it would suddenly change to this. I did a quick try while running filemon on the server and I noticed that the w3wp.exe process tries to read a file at C:\WINDOWS\system32\Imanami.Licensing.Library.dll.2.config which doesn't exist. Could that have something to do with it?

 Jason
 

 

 

How many files called Imanami.Licensing.Library.dll are in C:\WINDOWS\system32?  There should only be one.

You can receive the License has expired or is invalid under the following conditions:

1. Your license has expired or is invalid.  Unless you have an evaluation license (Product Key = EVAL or iPARTNER) your license should never expire.

2. The logging in user does not have permission to read the registry key where the license is stored: HKLM\Software\Imanami\WebDIr\Version 4.0\Licensing

3. The Imanami.Licensing.Library.dll cannot be found.

4. Running WebDir 4.0 on a 64-bit host.

Do any of these possibly apply?

BTW, the probe to C:\WINDOWS\system32\Imanami.Licensing.Library.dll.2.config is done by the .NET Framework.  The probe is normal, except for the number 2 in the path.  I don't know why that is there.  The number 2 should not be in the path, it should be:

C:\WINDOWS\system32\Imanami.Licensing.Library.dll.config

Theres only one file called Imanami.Licensing.Library.dll in C:\WINDOWS\system32

1. We have an IPartner License

2. I'm logging in with my Domain/Enterprise admin account so it should defiantly have access to the reg key

3. The  Imanami.Licensing.Library.dll exists so that should be ok

4. The host thats running webdir is 32 bit

 This file C:\WINDOWS\system32\Imanami.Licensing.Library.dll.config doesn't exist?
 

iPartner licenses are temporary licenses that are used for extended evaluations (more than 30 days).  It sounds like your evaluation period has ended.  If you have purchased WebDir you should have a new license number that you can enter in System Manager.  Have you purchased WebDir?

 

Hmm thanks for the quick response. I'll have to check wheather we've purchased it or not, I'll chuck a post back on this thread once I've verified this to let you know how it went.

Thanks for all the help.

 

We can research it on our side too if need be.

I verified our license that is correct. I discovered if I try to load the page using DOMAIN\administrator it returns this error

 A fatal log on error has occured. WebDir cannot continue.

Error: [0] in page [default.asp::oWDEngine.Logon]
Source: mscorlib
Description: Index and length must refer to a location within the string. Parameter name: length

Action:

 

 

could it be a problem with the .net framework on that server?

This is a bug in the cookie parsing that occurs when you set your User Options.  Clear your cookies.  Please upgrade to WebDir 4.0 SR2, all these issue have been resolved in the latest release.

Genious, I've upgraded via the patch and its all working perfectly. Thanks for your help its much appreciated.