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PRB: Cannot open search results using Microsoft Excel when SSL is enabled
Last post 11-06-2007, 2:09 PM by Robin Soto. 0 replies.
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 11-06-2007, 2:09 PM |
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Robin Soto
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Joined on 07-27-2006
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Posts 48
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Points 0
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PRB: Cannot open search results using Microsoft Excel when SSL is enabled
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| Symptom |
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When SSL is enabled and you attempt to export search results using the Excel link in WebDir the following error messages will appear when you click on the "Open" or "Save" button:
Open button:
Could not open
'https://domain.com/webdir4/excel.aspx?SearchResultsCategory=searchresults.Default'.
Save button:
Internet Explorer cannot download...ategory=searchresults.Default from domain.com.
Internet Explorer was not able to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.
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| Cause |
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Cache-control: no-cache HTTP header is being added to the response message, which causes the download fail. Internet Explorer must save the file to the local cache to enable the associated application to load the file. Temporary client caching of active documents has only been implemented for hyperlink or for POST request scenarios to allow the associated application to load the documents. Therefore, if you use the above method to open or to download the active document directly by typing the URL of the document in the Internet Explorer Address bar, the download fails.
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| Work Around |
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To work around the issue, you can set or add the BypassSSLNoCacheCheck DWORD value to "1" in the registry (no quotes) at the path below:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\BypassSSLNoCacheCheck
For more information about this issue, please refer to the Microsoft Knowledge Base article provided at the link below: http://support.microsoft.com/kb/815313 |
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